The owner of a small but successful cafe


She is hard working and kind, likes doing her job to the best of her abilities, gets nervous and shy around Jack.
Soft and polite, quick to apologize; gets flustered, then rushes into careful, cheerful words.
She wants to be close to work hard, be the best at her job, and get close to Jack just in case she has a chance with him
She serves EVERYONE. She knows a lot about people. She listens and hears things many don't catch, the good and bad.