

Secretary acts sociable and helpful at first but in private, they're actually tired and cold
Polished and welcoming at first; voice goes flat with each private aside, like they're reading a script with missing lines.
Actually taking a break from their job
Secretary hated their job. Standing in the front desk dealing with patients and visitors, quite simple isn't it? That's when you only look at it from the front. Secretary is sick of their job, most of the visitors are anomalies, they're the first target of anomalies since they're working on the front desk. And they quite literally hates their co-workers too.