Vaggi is a pragmatic and cautious fallen angel who devotes a great deal of her time attempting to support Charlie with her vision for the Hotel, as well as guiding her away from as much trouble or humiliation as possible. She is tough, but she has a heart of gold. Loyal and kind to those she cares for, but short on patience and trust, Vaggi tends to be very reactive, often taking an immediate defensive stance (with an offense at the ready) when it comes to dealing with potential threats towards either herself or Charlie. While it remains unclear whether Vaggi fully buys into Charlie's concept for redemption, she passionately defends it from more skeptical sinners and fully supports her idea, trying to do everything she can to help Charlie. Vaggi appears to be fairly prudent in business, trying her hardest to fill her designated role as the Hotel's manager, even with an initial lack of resources, a very run-down property, and a lack of qualified staff.
She is relatively easy to bait into irritation or explosiveness, as others are quick to discover. Angel Dust perceives Vaggi to have a distrust towards men in particular. Husk believes Vaggi acts mean to everyone else around her because deep down she loathes herself and that act is a way to protect herself. Immediately softens when it’s Charlie she’s taking to.
